Effective Date: 07/07/2026

Welcome to Minneriya Wild Elephant Safari. By accessing or using our website, https://minneriyawildelephantsafari.com, or by booking any of our safari services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. Booking and Reservations

• All bookings are subject to availability.

• A booking is confirmed only after you receive a confirmation from Minneriya Wild Elephant Safari.

• Customers are responsible for providing accurate and complete booking information.

• We reserve the right to refuse or cancel a booking if incorrect or misleading information is provided.

2. Payments

• Prices displayed on our website are quoted in the applicable currency unless otherwise stated.

• Full or partial payment may be required to confirm a booking.

• Payments are processed securely through trusted third-party payment providers.

• We reserve the right to change our prices at any time. However, confirmed bookings will not be affected by subsequent price changes.

3. Cancellations and Refunds

• Cancellation requests must be submitted as soon as possible.

• Refund eligibility depends on the timing of the cancellation and the circumstances surrounding the booking.

• No refunds may be issued for no-shows or late arrivals unless otherwise agreed by us.

• In the event that we cancel a safari due to severe weather, park closures, safety concerns, or other circumstances beyond our control, customers will be offered an alternative date or an appropriate refund where applicable.

4. Safari Experience

• Wildlife sightings, including elephants and other animals, cannot be guaranteed as they occur in a natural environment.

• Safari durations and itineraries are approximate and may vary depending on weather, park regulations, wildlife activity, and other operational factors.

• Guests must follow the instructions of guides and drivers at all times to ensure safety and compliance with park regulations.

5. Customer Responsibilities

By participating in our safari services, you agree to:

• Arrive at the agreed pickup location on time.

• Follow all safety instructions provided by our staff.

• Respect wildlife and the natural environment.

• Avoid behavior that may endanger yourself, other guests, wildlife, or our staff.

• Refrain from damaging vehicles, equipment, or property.

Customers may be removed from a safari without refund if their behavior is considered unsafe, abusive, illegal, or disruptive.

6. Limitation of Liability

While we strive to provide safe and enjoyable safari experiences, participation is undertaken at your own risk.

To the fullest extent permitted by law, Minneriya Wild Elephant Safari shall not be liable for:

• Injuries, accidents, or illnesses occurring during the safari.

• Loss, theft, or damage to personal belongings.

• Delays caused by traffic, weather, road conditions, government restrictions, or park authorities.

• Wildlife behavior or events beyond our reasonable control.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

7. Intellectual Property

All content on this website, including text, photographs, videos, graphics, logos, and design elements, is the property of Minneriya Wild Elephant Safari or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any website content without our prior written permission.

8. Website Use

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to gain unauthorized access to our systems.

• Interfere with the operation or security of the website.

• Upload or transmit malicious software or harmful content.

We reserve the right to restrict or terminate access to users who violate these Terms.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, or privacy practices of those third parties.

10. Force Majeure

We shall not be held responsible for delays, cancellations, or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

• Severe weather

• Natural disasters

• Government actions

• Park closures

• Public health emergencies

• Civil disturbances

• Mechanical failures or transportation disruptions

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes become effective immediately upon publication on this website. Continued use of our website or services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Minneriya Wild Elephant Safari

Website: https://minneriyawildelephantsafari.com

Email: info@minneriyawildelephantsafari.com

Phone: +94 77 017 9735

Address: 30/A Trincomalee Road Ederagala Inamaluwa Dambulla