Privacy Policy

Effective Date: 07/07/2026

Minneriya Wild Elephant Safari ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://minneriyawildelephantsafari.com, submit inquiries, make safari bookings, or otherwise interact with our services.

1. Information We Collect

We may collect personal information including:

• Full name

• Email address

• Phone number (including WhatsApp number, if provided)

• Safari booking details (such as preferred date, number of guests, pickup location, and special requests)

• Payment information (where applicable, securely processed through trusted third-party payment providers)

We may also collect non-personal information such as:

• Browser type

• Device information

• IP address

• Website usage data collected through cookies and analytics services

2. How We Use Your Information

We use your information to:

• Process and manage safari bookings

• Confirm reservations and provide booking updates

• Respond to inquiries and customer support requests

• Arrange transportation and safari logistics

• Improve our website, services, and customer experience

• Send important service-related communications

• Comply with legal and regulatory obligations

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share your information with:

• Trusted service providers, such as payment processors and booking management platforms

• Transportation providers or local safari partners when necessary to fulfill your booking

• Government authorities or law enforcement agencies where required by applicable law

4. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw your consent where processing is based on consent

• Object to or restrict certain processing activities

• Lodge a complaint with the relevant data protection authority, where applicable

7. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes become effective constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Minneriya Wild Elephant Safari

Website: https://minneriyawildelephantsafari.com

Email: info@minneriyawildelephantsafari.com

Phone: +94 77 017 9735

Address: 30/A Trincomalee Road Ederagala Inamaluwa Dambulla